I get a call from Fed-Ex, Filipino, thick, almost unintelligible accent. I have a parcel, but duties must be paid first.
Damn E-Bay, but the item wasn't available in North America so you do what you gotta do...
Anyways, she wants payment of duties before delivery. Fair enough. And I'm trying to give her details, my CC, and she's trying to take the payment but it's just not working...
...not working at all...
If I wasn't expecting the call I'd be damned sure this was a scam.
And I'm wondering why you'd make someone who can't speak English or work your payment software a CSR but that's the way of the world nowadays, just plain broken.
There's a party of foreign voices in the background, and I swear there's not a word of English...
She's confirming the spelling of my name... using her own version of the Nato Alphabet... "B as in Bad...O as in Oily...Y as in Yanghze..." and I'm just shaking my head...
20 minutes of this nonsense, no payment taken, and so she promises to send me a link where I can sort it out myself. It's in no ways intuitive, her name, Mexican, not Filipino, still, 0 English skills and while it's no small miracle it arrived it does make me loathe to use Fed-Ex.