I'm telling Chubby Funster about how last year, there was a spell, the kitchen was getting a lot of complaints, and when I'd do the quality check the customers would either complain or just sort of "Meh" the food. And I brought this to the owner's son's attention, and he recommended that I don't do quality checks. That was his solution.
Chubby Funster's laughing, it's kind of unbelievable, anywhere but here...
And then we have a busy night, predictable, only 2 servers on the floor, 1 chef in the kitchen, table orders, waits, waits, waits, while the kitchen is crashing, it becomes apparent they won't be able to eat their meals before the ferry, they change it to go, the kitchen is still too backed up, they've already paid, credit card, Funster just refunds their money out of his wallet, cancels the order, there's no way they can get it and still make the ferry...
...Explaining it to the owner later, needing the void and wondering how to reconcile his cash, the owner asks if they had any drinks, "An Ice Tea" Chubby tells him, the owner explains they still have to pay for their Ice Tea, they got it, they drank it, no matter how badly we fuck up, fail to meet reasonable expectations, the customer always has to pay, and the Funster, he knows, I apologize, this is bullshit, complete, we're not in hospitality out here, we're terrorists towards every genial and friendly inclination, towards remedial common sense, and I know the Funster won't last, he's already got another job in town, and while it might not be better run it can't by any means be worse...